A forum app for Shopify stores
A forum for your Shopify store.
Customers help each other.
The forum is part of your store’s website and uses your store’s design. Customers sign in with the same account they use to shop with you.
Free for 14 days, then $29 a month on your Shopify bill. Cancel any time.
What stores use Champ for
A forum is a website where people post questions and replies that everyone can read. Here is how Shopify stores use one.
Answer each question once
Write a good answer one time. Every customer with the same question can find it later, instead of emailing you again. Your regular customers often answer before you do.
A members-only area
Make a forum that only some customers can see, such as VIPs, wholesale buyers or course students. You choose who gets in with customer tags in your Shopify admin.
A place for your fans
Members can post photos of what they made, caught, built, grew or wore. This is content your customers create for you.
Product news customers can reply to
Post an update and let customers ask questions underneath it. Everyone sees the answers.
Private messages
Customers can send each other private messages, so the conversation keeps going while you sleep.
Found on Google
Every conversation becomes a page on your own store’s website. Google can find these pages, which can bring new visitors to your store.
The forum looks like the rest of your store
The forum appears inside your store’s theme, with your header, menu and footer. You choose the colours, fonts and logo in the Champ dashboard. No coding needed.
Your website, not ours
Forum pages live on your store’s website
Some forum tools put your forum on a separate website, like
forum.yourstore.com or a site the tool owns. Google treats that as a
different website, so the visitors it brings do not count toward your store.
Champ puts the forum on your store’s own website address. Every question and answer becomes a page there, and Google can find it.
northwind-supply.com/community/champ
northwind-supply.com/community/champ/forums/gear
northwind-supply.com/community/champ/topics/1204
You can change the /community/champ part in the
Champ dashboard.
Pricing
One plan with every feature
Free for 14 days, then $29 a month. There are no other plans, no extra fees and no limits on members or posts. You pay on your normal Shopify bill, and you can cancel any time inside the app.
14-day free trial
- Unlimited forums, posts and members
- Forums only some customers can see
- Approve posts before they appear, and add moderators
- Built-in spam protection
- Private messages between customers
- Points and a leaderboard for active members
- Photos, polls, tags, reactions and search
- Email alerts, which can come from your own email address
- Tools for developers (webhooks and an API)
Step-by-step guides
Every setting explained in plain steps. The developer guides are optional.
Installing Champ
Install the app and add a link to the forum in your store’s menu.
02Design
Change the forum’s colours, fonts, logo, web address and wording.
03Moderation & spam
Choose who can post, approve posts and keep spam out.
04For developers
Connect the forum to other software. Most stores never need this.
Try Champ free for 14 days
Install it, set up your forum, and cancel before the trial ends if it is not for you. You will not be charged.