Shopify community forums
Your customers are already talking.
Give them somewhere to do it.
Champ adds a real community forum to your Shopify store — on your domain, in your theme, signed in with the customer accounts you already have.
$29/month, billed through Shopify. Cancel from inside the app at any time.
fo·rum · noun a place, meeting, or medium where ideas and views on a particular issue can be exchanged.
What merchants use it for
Forums are good at the things a support inbox and a product page are bad at: answering the same question once, and letting customers talk to each other.
Customer support that scales
One good answer, written once, found by everyone who searches for it afterwards. Your best customers answer faster than your inbox does.
A members-only area
Tag individual customers and gate forums to them. VIP tiers, wholesale buyers, course members, beta testers — access follows the customer record you already keep in Shopify.
Somewhere for your fans
With image uploads on, members show each other what they made, caught, built, grew or wore. That is the content no marketing team can write.
Product updates with a reply box
Post the changelog where people can ask the follow-up question, instead of shouting it into an email that nobody can respond to.
Member-to-member messaging
Private chat between customers, so the community keeps going when you are asleep.
Search-visible archives
Every topic is a page on your own domain, crawlable and indexable, quietly working for you long after the conversation ends.
It looks like your store, not like an app
The forum renders inside your own theme through Shopify's App Proxy. Colours, fonts, logo and layout are yours, and custom CSS is there when you need to go further.
Why on your own domain
Forum content that works for your store, not someone else's
Most forum software has to live on a subdomain — forum.yourstore.com — or
on a platform you don't own. Either way, the pages your customers write rank for
somebody else.
Champ serves every forum page from your own storefront domain, under a path you choose. Years of questions, answers and photographs accumulate as indexable pages on the domain you are already trying to rank.
northwind-supply.com/community/champ
northwind-supply.com/community/champ/forums/gear
northwind-supply.com/community/champ/topics/1204Sitemap included, meta descriptions and Open Graph tags per topic, and a forum path you set yourself.
Pricing
One price. Every feature.
No seat counts, no message limits, no upsell tier holding moderation hostage. Billed with your regular Shopify invoice, and cancellable from inside the app.
- Unlimited forums, topics, posts and members
- Members-only forums and per-customer permissions
- Moderation queue, moderators and layered spam defences
- Private member-to-member messaging
- Points, badges and a public leaderboard
- Image uploads, polls, tags, reactions and search
- Email digests from your own domain
- Webhooks and a JSON API
Documentation, written for merchants
Every setting explained, plus the developer surface if you want to go further.
Installing Champ
From install to a forum link in your theme navigation, in about ten minutes.
02Design & customization
Colours, fonts, layout, the forum path, custom CSS and translated strings.
03Moderation & spam
Moderators, approval queues and the defences that keep a public forum usable.
04JSON API & webhooks
Read and write forum data, and fire a request whenever someone posts.
Ready to give Champ a try?
Join the hundreds of merchants building a community around their business.