Champ › Guides

Guides

Step-by-step help for every setting. New to Champ? Start with Installing Champ. You can skip the developer guides unless you are connecting Champ to other software. Stuck? Email us.

Start here

Installing Champ

Install Champ, choose the forum’s web address, and add a link to the forum in your store’s menu. Step by step.

Forums, topics & posts

Create forums, group them under headings, choose who can see each one, and pin or lock conversations.

Members & access

How your Shopify customers become forum members, and how to choose which customers can see which forums.

Running your forum

Moderation

Add moderators, approve posts before they appear, handle reported posts, and hide or lock posts instead of deleting them.

Anti-spam

How Champ blocks spam automatically, which extra settings to turn on, and what to do if spam gets through.

Email & notifications

The emails Champ sends to members and to you, and how to send them from your own email address.

Points & leaderboard

Give members points for taking part, and show your most active members on a leaderboard page.

Make it yours

Design & wording

Change the forum’s colours, fonts, logo, layout, web address and wording, or translate it.

Image uploads

Let members add photos to their posts by connecting a free Cloudinary account, where the photos are stored.

For developers (optional)

Webhooks

For developers: automatically send a message to another tool, such as Slack, whenever someone posts.

API

For developers: connect other software to your forum to read forums and read, create or update topics and posts.

Storefront JavaScript

For developers: the JavaScript tools available on forum pages, and how to use them from your theme’s code.

Account

Billing

The free trial, how you are charged, how to cancel, and what happens to your forum if you do.

Still stuck?

Email support — a person reads it, and the answer usually ends up in one of these pages afterwards.