General Data Protection Regulation

Guide

General Data Protection Regulation

Champ adheres to the EU’s GDPR (General Data Protection Regulation) requirements and makes it easy for you (the merchant) to adhere to them as well.

Our forum application was designed with GDPR in mind and comes with several features that will allow you to easily administer GDPR requests.

Shopify GDPR Webhooks

Upon receiving GDPR requests from Shopify as initiated by the end-customer, Champ will notify you (the merchant) of any required actions on your part.

Easy Data Access

User data is always accessible. You can always remove or export copies of user data from the application’s dashboard in a granular manner.

For specific edge cases, feel free to contact us for assistance.

Proper Handling of Data Backups

Champ backs up its data hourly and backed up data is retained for a maximum of 30 days. Data that is older than 30 days is wiped clean so that data requests (which must be responded within 30 days) will always be in compliance of regulatory requirements.