Pricing
Free for 14 days.
Then $29 a month.
There is one plan, and it includes every feature. No limits on members or posts. You pay on your normal Shopify bill, and you can cancel any time.
14-day free trial
Nothing is charged for the first 14 days. After that, $29 every 30 days, charged in USD through Shopify billing.
- Unlimited forums, posts and members
- Forums only some customers can see
- Approve posts before they appear, and add moderators
- Built-in spam protection
- Private messages between customers
- Points and a leaderboard for active members
- Photos, polls, tags, reactions and search
- Email alerts, which can come from your own email address
- Download all your forum content at any time
- Tools for developers (webhooks and an API)
- Email support from the people who build Champ
What Champ does for you
You do not need a developer, a server, or any technical skills to run a forum with Champ.
We run it for you
We host the forum, keep it running, back it up and install updates. You never have to maintain anything.
No new accounts
Customers sign in to the forum with the same account they use to shop at your store. They do not need a new password.
On your store’s website
The forum is part of your store’s website, not a separate site. Google can find every question and answer, which can bring new visitors to your store.
Questions about billing
Is there a free trial?
Yes. Every new subscription starts with a 14-day free trial. The trial begins when you approve the plan on Shopify's approval screen, which shows the trial alongside the price. You are not charged during the trial, and cancelling before it ends costs nothing. The first $29 charge is made when the trial ends.
How do I pay?
You pay through Shopify. The Champ charge appears on your normal Shopify bill, next to your other apps. You do not give us a credit card. Your Champ month may start on a different day from your Shopify bill, so the first charge may show up one bill later than you expect.
Can I cancel at any time?
Yes. There is no contract. Open the Champ dashboard, go to Billing, and unsubscribe. If you cancel during your free trial, you pay nothing. After the trial, you pay at the start of each month. If you cancel partway through a month, the forum keeps working until that month ends, and you do not get a partial refund.
What happens to my forum if I cancel?
The forum disappears from your store, but nothing is deleted. If you subscribe again, it comes back exactly as it was. You can also download a copy of all your forum content at any time from the Data section of the dashboard.
Are there limits on members or posts?
No. You can have as many forums, posts, members and messages as you like. The price stays $29 a month no matter how big your forum gets.
Try Champ free for 14 days
Most stores have a working forum the same day. Cancel before the trial ends and you pay nothing.